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14 days return & exchnage policy

1. Request for the returned or exchanged items:

a. Items must be sent out within 14 days from the delivery date;
b. Unused items (without the smell of perfume), not in damaged or worn condition;
c. Please sent back purchase proof inside parcel (receipt or invoice) and return form (download here - it includes shipping address).

2. We do not offer free returns. We refund refund only item price (shipping fee should be covered by client).

3. I want to return my purchase! What do I do?
If you are not 100% satisfied with your purchase from Molly-Dress.com you can return your item(s) for a full refund within 14 days from the delivery date. Please note you should cover the return’s shipping fee.

4. I want to exchange my purchase! What do I do?

Molly-Dress allows you to exchange received goods (if you want to choose another size or even another other) Please note you should sent item/s back within 14 days from the delivery date. Unused items (without the smell of perfume), not in damaged or worn condition accepted only. Please sent back purchase proof inside parcel (receipt or invoice) and exchange form (download here - it includes shipping address).  

5. How long does it take for me to get a refund?
Once it is received and inspected by the fulfillment centers (usually within 48 hours), your refund will be processed within maximum 14 working days.

If you have any questions please do not hesitate to contact us: click here

 



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